What Our Customers Are Saying
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James Petro, New windsor, NY
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Service. Your simple adjustment has made a huge difference in my bike's shifting performance. Upshifting from 2 - 6 for a high speed parkway merge was butter smooth. Going through the gears on the back roads was rock solid with no missed shifts.
thank you !Michael leifels, Ancram, NY -
I needed a couple of cerclips for wrist pin on a 72 ts125 suzuki. I used the Text option. Got a response that they have them in stock, but too far away to make it before closing time.
He offered to leave the parts in the mailbox and trusted me to leave the money (Friday night of memorial day weekend). The parts were in mailbox with invoice. I threw in an extra 5 bucks for his trouble. Now I can assemble the motor this weekend.Thanks again.Pete Metty, ULSTER PARK, NEW YORK -
I am new to the ATV market ... Morgan was so patient with me, answering all my questions and helping select the right machine to fit my needs. She also introduced me to Cody (in parts) who helped me with my accessory questions and possible future considerations.
Everyone's professionalism and no pressure approach made me very comfortable and confident with my first time purchase. Delivery was smooth and thorough explaining how everything works.
I look forward to future business ...... Thank you Morgan and all the team!
Mark DeBernardoMark DeBernardo, Poughquag, NEW YORK -
Dutchess Rec has been a long established and proven dealership for decades. Our sales representative, Morgan B, met and exceeded any standards that we hold dear when considering a purchase. Morgan was highly responsive to any and all questions (I ask a lot of 'em) that were presented while perusing the available inventory. I clearly expressed my needs and Morgan made great efforts to fit me with a suitable machine. Finally, Morgan exhibited the willingness to learn more about the sales profession while working with me; showing a genuine effort to improve at what she does for the business.Bravo Morgan!... and thanks once again.
Philip Kelso, Highland, NY -
My salesperson Morgan and the entire staff at Dutchess Recreational Vehicles made my Can Am Outlander purchase during this pandemic go perfect , from talking to Morgan about my ATV , talking to the finance Dept and Trever who delivered my ATV it was as simple as it could be . I would highly recommend Morgan and the entire staff at Dutchess !! Thanks again and see you guys soon !!!
Dennis Dopke, Atco, NJ -
Great experience at Dutchess Rec - can't say enough about the good customer service received at the shop. We recently purchased a side by side and a dirt bike with Matt's help. He was great at answering questions - knowledgeable about the vehicles and able to point us in the right direction. We are really happy with the purchases and will come back in the future.
-Anonymous
Overall experience was great. Morgan was exceptional, very knowledgeable and accommodating. 10/10